Privacy Policy
Last updated: October 14, 2026
Filana Pixel (“we”, “our”, “us”) respects your privacy. This policy explains what information we collect when you visit filanapixel.com and how we use it.
Information we collect
- Information you give us: your name, email address, and shipping details when you place an order, create an account, join our newsletter, or contact us.
- Information collected automatically: pages you visit, links you click, and basic device and browser information, collected through cookies and similar technologies.
How we use your information
- To process orders and deliver patterns, kits, and yarn to you.
- To send order updates and, if you subscribed, our newsletter. You can unsubscribe at any time.
- To improve our website, patterns, and customer support.
- To show relevant ads and measure their performance.
Cookies
We use cookies to keep your basket, remember your preferences, and understand how visitors use our site. See our Cookie Policy for details and controls.
Sharing
We share information only with service providers who help us run the site (payment processors, shipping carriers, email services, analytics), and only as needed. We never sell your personal information.
Your rights
You may request a copy, correction, or deletion of your personal information at any time by emailing us at hello@filanapixel.com. We will respond within 30 days.
Children
Our site is not directed at children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.
Contact
Questions about this policy: hello@filanapixel.com.